How 2020 Changed the Way We Use Technology

It’s no secret that 2020 has been a year like no other. The pandemic has forced us to change the way we live and work, and that includes the way we use technology. Here’s a look at how 2020 has changed the way we use technology, and what that means for the future.

Checkout this video:


It’s no secret that 2020 was a year like no other. The pandemic changed the way we work, play, and connect with each other. It also had a major impact on the way we use technology. Here’s a look at some of the ways 2020 changed our relationship with tech:

We rely on technology more than ever before.

The pandemic has forced many of us to work from home, which has resulted in a dramatic increase in the use of video conferencing and collaboration tools like Zoom, Google Hangouts, and Microsoft Teams. We’ve also been using tech more for entertainment and connectivity, whether it’s streaming movies and TV shows on Netflix or catching up with friends and family on social media.

We’re using more mobile devices.

With so many of us working from home, we’re using our smartphones and tablets more than ever before for work tasks like emailing colleagues and checking work calendars. We’re also relying on them for entertainment, whether we’re streaming shows or playing mobile games. This trend is likely to continue even after the pandemic ends, as more and more businesses embrace remote work.

We’re spending less time on social media.

While we may be using our mobile devices more overall, we’re actually spending less time on social media than we did before the pandemic. This is likely due to the fact that many of us are trying to stay informed about what’s going on in the world, and social media isn’t always the best place to find accurate information. We’re also spending less time scrolling mindlessly through our feeds and more time connecting with loved ones via video chat or text.

The Shift to Remote Work

The COVID-19 pandemic has changed the way we use technology in unprecedented ways. One of the most significant changes has been the shift to remote work.

Prior to 2020, working from home was seen as a perk reserved for a select few. But with businesses forced to shut down their physical locations, remote work has become the new norm for many people.

This has had a major impact on the way we use technology. For example, there has been a significant increase in the use of video conferencing apps like Zoom and Google Meet. And with more people working from home, there has been a corresponding increase in the use of productivity tools like Slack and Trello.

There is no doubt that 2020 has changed the way we use technology. And it is likely that these changes will have a lasting impact on our society long after the pandemic is over.

The Rise of Collaborative Tools

The year 2020 will be remembered for many things, but one of the most significant changes it brought about was the way we use technology. The pandemic forced us to reevaluate the way we work, and one of the most important changes we made was the move to collaborative tools.

Before 2020, many businesses were resistant to the idea of using collaborative tools like Zoom and Google Docs. They saw them as unnecessary expense and a potential security risk. But the pandemic changed all that. We were suddenly forced to work from home, and we quickly realized that collaborative tools were essential if we wanted to maintain our productivity levels.

Since then, there has been a surge in the use of collaborative tools. Businesses have invested more in these tools, and more people are using them on a daily basis. It’s safe to say that the pandemic has changed the way we use technology forever.

The Proliferation of Streaming Services

The massive success of streaming services like Netflix, Hulu, and Amazon Prime has led to a proliferation of similar services in recent years. This has had a major impact on the way we use technology, both in terms of the types of devices we use and the way we consume content.

In terms of devices, we are increasingly moving away from traditional television sets and towards streaming-enabled devices such as smart TVs, streaming boxes, and even gaming consoles. This shift has been driven by the increasing availability of high-speed Internet connections, which are necessary for streaming video content.

In terms of content consumption, we are seeing a move away from traditional linear television programming towards on-demand content. This is particularly true for younger audiences, who are more likely to subscribe to a streaming service than to pay for a cable or satellite TV subscription.

The Growth of Social Media

The way we use technology has changed drastically in the past year. One of the biggest changes has been the growth of social media. Social media platforms like Facebook, Twitter, and Instagram have become a part of our everyday lives. We use them to stay connected with our friends and family, to get news and information, and to express ourselves.

In 2020, we saw a huge increase in the amount of time people spent on social media. According to a report from eMarketer, the average person spent over two hours on social media every day in 2020, which is up from just over one hour in 2019. This increase was driven by several factors, including the COVID-19 pandemic.

As we continue to adapt to the changes brought on by 2020, it’s likely that social media will continue to play a big role in our lives.

The Increase in Cybersecurity threats

The past year has been a rollercoaster ride when it comes to security threats and data breaches. From the high-profile SolarWinds and Microsoft Office 365 attacks to the more widespread Magecart and Ransomware attacks, it seems like hardly a week goes by without another major breach making headlines. And as we become more reliant on technology for everything from work to entertainment to communication, the stakes continue to get higher.

In response to this increased threat landscape, businesses and individuals alike have had to reevaluate their cybersecurity posture and make some changes. Here are some of the most significant ways that 2020 has changed the way we use technology:

-There is now a greater focus on cybersecurity at all levels of organizations, from the boardroom to the IT department.
-There is a greater awareness of the importance of strong cybersecurity measures, such as two-factor authentication and data encryption.
-There is a greater emphasis on user education when it comes to cybersecurity risks and best practices.
-There is a growing need for collaboration between different departments within an organization in order to effectively tackle cybersecurity threats.
-There is an increased use of artificial intelligence (AI) and machine learning in cybersecurity, in order to more effectively identify and defend against threats.

The boom in AI and Automation

There is no doubt that 2020 was a pivotal year in terms of technology. From the boom in AI and automation to the rise of 5G and the increasing dependence on digital tools, it is clear that the tech landscape has shifted significantly in the last 12 months.

One of the most notable changes has been the way that we use technology. In particular, there has been a huge increase in the number of people working remotely and using digital tools to stay connected. This is likely to continue in 2021, as more and more businesses adopt flexi-working policies.

Another change that we have seen is an increase in the use of AI and automation. This is largely due to the pandemic, as businesses have looked for ways to reduce costs and increase efficiency. In 2021, we are likely to see even more businesses adopting these technologies as they look to gain a competitive edge.

The New Normal of E-commerce

The pandemic has forced businesses of all types to adapt to a new reality, one in which e-commerce plays a much more important role. For many companies, this has meant investing in online sales for the first time or expanding existing e-commerce operations. As a result, we are seeing a dramatic increase in the use of technology in all aspects of business.

Here are some ways that technology is being used more extensively in the wake of the pandemic:

1. E-commerce: Companies are investing more in e-commerce platforms and apps to reach consumers who are shopping online more frequently. This includes not only big retailers but also small businesses that are selling directly to consumers for the first time.

2. Contactless payments: To minimize contact and reduce the risk of infection, many businesses are now offering contactless payment options like Apple Pay and Google Pay. This is particularly common in retail settings but is also being adopted by restaurants and other service businesses.

3. Online ordering: In addition to e-commerce, businesses are also increasingly relying on online ordering platforms like Grubhub and Seamless to reach customers who want to avoid going out in public. This trend is especially pronounced in the food industry but is also common in other sectors such as retail and healthcare.

4. Video conferencing: With travel restrictions in place and many people working from home, video conferencing has become an essential tool for businesses of all types. Platforms like Zoom and Skype are being used for everything from sales presentations to team meetings to job interviews.

5. Cloud computing: Cloud-based services like Google Drive and Dropbox have become even more popular as people have been forced to work remotely. These services allow users to access files from any location and share them easily with colleagues or clients.

The Impact of 5G

The global pandemic has forced us to reevaluate the way we use technology in our everyday lives. One of the most significant changes has been the adoption of 5G technology. 5G is the fifth generation of wireless networking technology that offers faster speeds and more reliable connections than previous generations.

The pandemic has accelerated the rollout of 5G networks around the world as businesses and individuals alike seek to take advantage of the benefits of this new technology. 5G offers a number of advantages that are particularly relevant in the current climate, including:

-Faster speeds: 5G networks offer speeds up to 20 times faster than 4G, making it possible to download large files and stream high-quality video without buffering or lag.

-More reliable connections: 5G networks are designed to be more reliable than previous generations, with reduced signal interference and better coverage in rural and remote areas.

-Lower latency: 5G networks have latency rates as low as 1 millisecond, which means that there is virtually no delay between actions and reactions when using applications such as augmented reality or multiplayer gaming.

The adoption of 5G technology is expected to have a transformative effect on many industries, from healthcare and manufacturing to education and retail. For example, 5G will enable new applications such as remote surgery, autonomous vehicles, and real-time translation services. It will also provide a major boost to existing services such as mobile streaming and online gaming.


The way we use technology has changed drastically in 2020. The pandemic has forced us to re-think the way we use many everyday technologies, from how we communicate with each other to how we do business. Some of these changes may be temporary, but others are likely here to stay. Who knows what the next year will bring?

Scroll to Top